SHANGRI-LA PLAZA PRIVACY POLICY
INTRODUCTION
Shangri-La Plaza Corporation (SLPC) respects the privacy of all its customers and business
partners. We shall keep confidential all information its customers provide through our
different Services (“Services”). Shangri-La Plaza Corporation shall fully observe the
requirements of RA 10173 (Data Privacy Act of the Philippines) in respect of the protection
of its customers and business partners’ data.
Our goal is to provide you with a personalized online experience that gives you relevant and
helpful information, resources and services. This Privacy Policy covers the conditions under
which this website is being made available to you. The Privacy Policy discusses, among other
things, how data obtained during your visit to this web site may be collected and used. We
strongly recommend that you read the Privacy Policy carefully. By using this web site, you
agree to be bound by the terms of this Privacy Policy. If you do not accept the terms of the
Privacy Policy, you may opt to discontinue using the web site or any materials obtained from
it.
This Private Policy is subject to change without prior notice. Your use of the Service or
materials obtained, indicates that you agree to the Privacy Policy at the time of use. To be
updated with the effective Privacy Policy, please check the web site regularly.
You agree that we shall be entitled to retain any data or information relating to your use of
the Shangri-La Plaza Services. The data or information shall include but not be limited to
those relating to the device used to access the Shangri-La Plaza Service, the application,
MAC address, IMEI, build number of the device, local storage, cookies, and other
anonymous identifiers.
We shall not use any personal data collected by the Shangri-La Plaza except in accordance
with this Agreement.
We reserve the right to use the Shangri-La Plaza Services or any of its parts or systems for
advertising purposes. You agree that we can use any or all data or information that we
obtained through the Shangri-La Plaza Service, including, without limitation, your primary
login information, for advertising or for any other commercial or sponsored service.
THE APPLICATION OF THIS PRIVACY POLICY
This Privacy Policy (the "Policy") which forms part of the
Terms of Use of our various services
applies to personal data and information regarding customers and other individuals
when a customer is on the Shangri-La Plaza website and when a customer uses any SLPC
service [such as but not limited to All Day WIFI, Online Ticket Purchase and E-See Club] and
participation in SLPC promotions requiring personal information.
By clicking the accept button or by continuing to use this website, and by providing your
personal information, you are hereby giving consent to the terms and conditions of this
privacy policy, which may be amended, replaced, revised, updated and/or changed from
time to time without notice, and to our processing of your personal information for the
purposes stated below. If you do not agree to the terms and conditions of this privacy
policy, please do not use this site.
COLLECTION AND USE OF PERSONAL INFORMATION
The term "personal data" in this Policy refers to personal information which is capable of
identifying you as an individual. You can visit our website without providing any personal
data or information. When we need to collect personal data from you to provide you with a
particular service, we will ask you to voluntarily supply us with the information we need.
Personal data may be collected as part of the following:
We use your information that is collected through the Sites for the following purposes:
- To deliver product (s) and/or provide service (s) to you;
- To provide customer service (s) to you;
- To alert you of special offers, updated information, other new products or service, or
to forward promotional materials to you upon your request;
- To complete a transaction or service requested by you;
- To manage, organize and/or operate our promotional activities which you have
participated in;
- To ensure the Sites are relevant to your needs;
- To help us create and publish content most relevant to you;
- To notify you about a material change to this Privacy Policy or the Terms of Use only
if necessary and/or when required by relevant laws and regulations;
- To allow you to access to limited-entry areas of the Sites;
- To allow you to upload content or to add a comment to the Sites;
- To contact you in response to sign up forms such as “Contact Us” or other inquiries.
- To analyze, review, and improve the product (s) and/or service (s) that we offer;
- To understand the user experience of those who visit our sites;
- To develop new product(s) and/or service (s);
- To provide you with user-friendly navigation experience;
- To protect and defend our rights and property, including without limitation by way
of legal proceedings;
- To meet our legal compliances and/or audit requirements;
- For marketing purposes;
- For internal record keeping purposes; or
- To comply with government orders or requirements, laws, rules, and regulations, or
with Court Orders.
LOG FILES
Every time you request or download a file from the web site, SLPC may store data about
these events and your IP address in a log file. SLPC may use this information to analyze
trends, administer the web site, track users’ movements, and gather broad demographic
information for aggregate use or for other business purposes.
COOKIES
The Website may use a feature of your browser to set a “cookie” on your computer. Cookies
are small packets of information that a website stores on your computer. SLPC’s website can
then read the cookies whenever you visit. SLPC may use cookies in a number of ways, such
as to save your password so you don’t have to re-enter it each time you visit our site, to
deliver content specific to your interests and to track the pages you’ve visited. These
cookies allow us to use the information we collect to customize your experience so that
your visit to our site is as relevant and as valuable to you as possible.
Most browser software can be set up to deal with cookies. You may modify your browser
preference to provide you with choices relating to cookies. You have the choice to accept all
cookies, to be notified when a cookie is set or to reject all cookies. If you choose to reject
cookies, certain functions and conveniences of our web site may not work properly, and you
may be unable to use SLPC’s services that require registration in order to participate, or you
will have to re-register each time you visit our site. Most browsers offer instructions on how
to reset the browser to reject cookies in the “Help” section of the toolbar.
INFORMATION SHARING AND DISCLOSURE OF YOUR PERSONAL INFORMATION
From time to time, SLPC may disclose and transfer your personal data and information
(whether within or outside of the Philippines) to business partners who provide
administrative, telecommunications, payment, fulfilment or other services to facilitate your
requests or provide you with goods and services you require and for the purposes described
under the section “Collection and Use of Personal Information”.
We reserve the right to disclose any personal data and information we have concerning you
if we are compelled to do so by a court of law or requested to do so by a governmental
entity or if we determine it is necessary or desirable to comply with the law or to protect or
defend our rights or property. We may share aggregated demographic information with
business partners or other entities. This aggregate information is not linked or traceable to
any personally identifiable information about you.
DIRECT MARKETING
We intend to use your personal information (including your name, address,
telephone numbers, email and other contact details) to send you marketing
communications such as direct-mail, email, telephone calls and SMS containing
news, offers, promotions, events to be offered by us or by our affiliates.
You may opt-out from receiving marketing communications at any time, free of
charge, by contacting SLPC.
INFORMATION SHARING
SLPC does not sell, rent, or lease any individual’s personal information or lists of
email addresses to anyone for marketing purposes, and we take commercially
reasonable steps to maintain the security of this information. However, SLPC
reserves the right to supply any such information to any organization into which
SLPC may merge in the future or to which it may make any transfer in order to
enable a third party to continue part or all of its mission. We also reserve the right to
release personal information to protect our systems or business, when we
reasonably believe you to be in violation of our Terms of Use or this Privacy Policy or
if we reasonably believe you to have initiated or participated in any illegal activity. In
addition, please be aware that under certain circumstances, SLPC may be obligated
to release your personal information pursuant to or in compliance with legal, judicial
or other government subpoenas, warrants, or other orders.
EDITING CUSTOMER ACCOUNT INFORMATION
You may edit the personal information you have provided at any time. You may contact
SLPC to do so.
SECURITY
SLPC continues to exert reasonable efforts to prevent unauthorized access to and ensure
the correct use of your personal data, and observes appropriate physical, electronic and
managerial measures to safeguard and secure the personal data we collect. These
measures are subject to ongoing review and monitoring. SLPC’s efforts notwithstanding,
SLPC makes no guarantee whatsoever that your personal data and information will not be
subject to interference, misuse or hacking and we shall not be responsible for any loss,
misuse or alteration arising as a result of such incidents.
RETENTION AND DISPOSAL OF YOUR DATA
We shall retain your data only for as long as necessary for the purposes set out above. To
the extent required by law, we shall take reasonable steps to destroy, or de-identify or
redact personal data in a secure manner in the disposal of your data.
CHANGES TO THIS PRIVACY POLICY
SLPC may amend this policy from time to time. If we make any substantial changes in the
way we use your personal information we will notify you by posting a prominent
announcement on our pages.
GOVERNING LAW AND VENUE
This Agreement shall be governed by and construed in accordance with the laws of the
Philippines, without regard to any conflicts of law rules. Any dispute, controversy, or claim
arising out of or relating to this Agreement shall be settled by arbitration in accordance with
the Philippine Dispute Resolution Center, Inc. (PDRCI) Arbitration Rules then in force. Any
other cause of action the exclusive jurisdiction over which is conferred upon the regular
courts shall be filed, prosecuted, or enforced exclusively with/through the appropriate court
in the City of Mandaluyong, Philippines.